We’re living in hotels full-time at the moment. In this post I wanted to review the Thompson Nashville. This is the second Thompson we stayed at, after the Thompson Dallas. How does this one stack up?
Booking the Thompson Nashville
Why did we decide to stay at the Thompson Nashville? Well, a few reasons — we liked the Thompson brand and had heard good things about this particular property, and we had also never been to Nashville before. So this seemed like a cool opportunity to kill two birds with one stone and base ourselves out of Nashville for a bit.
At the Thompson Nashville we booked a “Work from Hyatt” rate. This was the cheapest available rate at ~$200 per night, and for booking that we received a ~$25 daily food & beverage credit, a $100 minibar credit once per stay, complimentary parking (though we didn’t need that), and a separate private workspace (though more on that below, because it didn’t work out as planned).
I also used a Globalist suite upgrade award to confirm a Thompson Suite (the standard suite at this hotel) at the time of booking. Much like at the Thompson Dallas, I earned a ton of points for this stay, and it also got me closer to lifetime Globalist status.
Generally if you’re booking this hotel I’d recommend doing so through Hyatt Privé for extra perks, though for our stay the “Work from Hyatt” rate ended up being the best value.
Redeeming points at the Thompson Nashville
For context, the Thompson Nashville is a Category 6 World of Hyatt property, meaning that a free night costs 25,000 World of Hyatt points. I value World of Hyatt points at 1.5 cents each, so redeeming points here would be the equivalent of paying ~$375 per night, by my valuation. In this case paying cash for the stay was the better value by far. This hotel’s category is really steep, since rates rarely get so high, based on what I’ve seen.
Even if you’re not a Hyatt loyalist, earning World of Hyatt points can be pretty easy. In addition to being able to earn World of Hyatt points with the World of Hyatt Credit Card (review), you can also transfer over points from Chase Ultimate Rewards.
Thompson Nashville location
The 224-room Thompson Nashville is located in the Gulch, which is a new(ish) neighborhood in Nashville with lots of shops and restaurants. It’s just a 15-20 minute walk to downtown Nashville, which is where most of the music-themed bars and restaurants are, near Broadway.
We never ate out in Nashville — it was too cold to eat outside, and restaurants were too busy for us to feel comfortable inside, so the extent of our exploration of the town was going on daily walks. On the plus side, we can make lots of Postmates and Uber Eats recommendations in Nashville. 😉
Thompson Nashville exterior
Thompson Nashville check-in & lobby
The Thompson has a nice lobby with seating for a couple dozen people, including a communal table, couches, and individual chairs. When facing reception, Killebrew Coffee (the hotel’s coffee shop) is to the right, while Marsh House (the hotel’s primary restaurant) is to the left.
Thompson Nashville lobby
Thompson Nashville lobby seating
Thompson Nashville lobby seating
Our check-in process was quick. Much like the Thompson Dallas, the Thompson Nashville is pet friendly and doesn’t charge for pets, so we just had to fill out a form for Winston.
Our Globalist benefits were also explained to us. On account of my Globalist status we received a $60 daily breakfast credit:
- Marsh House (the hotel’s signature restaurant) isn’t serving breakfast right now, though it does serve brunch on weekends, and the credit could be used there
- Alternatively the credit could be used at Killebrew Coffee or via in-room dining
- Between the $60 Globalist breakfast credit and the $25 daily “Work from Hyatt” credit, we essentially had $85 worth of credits to spend daily
Within a few minutes we had keys and were on our way to our room. The elevators were located to the side of reception.
Thompson Nashville elevators
Thompson Nashville suite
We were assigned room 601, a Thompson Suite located on the sixth floor (the hotel has 11 floors, plus the rooftop). Upon exiting the elevator we turned right and walked down the hallway, and our room was at the very end of the hall to the left.
Thompson Nashville hallway
While the 750 square foot Thompson Suite is quite large, it is all one room, so you don’t have the benefit of having a fully separated living room and bedroom. There was a foyer upon entering the room, with a table and bench.
Thompson Nashville suite entryway
Thompson Nashville suite entryway
Then there was the living room, which had a couch and chair, as well as a dining table with two chairs.
Thompson Nashville suite living area
Thompson Nashville suite living area
Waiting on the dining table were a few bottles of sparkling water and several cookies from Killebrew. In reality they were more like cookie cakes, because they were so thick.
Thompson Nashville welcome amenity
There was a console with a TV between the living room and bedroom, which provided some separation.
Thompson Nashville suite living area
Then along the wall of the living room was a wet bar.
Thompson Nashville suite wet bar
The minibar was well stocked, and as mentioned above, our rate included a $100 minibar credit.
Thompson Nashville suite minibar
Thompson Nashville suite minibar
Thompson Nashville suite minibar
The minibar price list read as follows:
I loved the attention to detail in the room. For example, take a look at the below shelves — it’s not often you see a hotel room so thoughtfully furnished.
Thompson Nashville suite living area
The bedroom featured a comfortable king size bed and a chair along the window. There was another TV in this area, facing the bed.
Thompson Nashville suite bedroom
Thompson Nashville suite bedroom
Thompson Nashville suite bedroom
The bathroom was next to the bedroom, and had double sinks, a soaking tub, a walk-in shower, and a toilet in a separate room. Simply beautiful, from the tiles to the wood paneling.
Thompson Nashville suite bathroom
Thompson Nashville suite bathroom
Thompson Nashville suite bathtub
Thompson Nashville suite toilet
Thompson Nashville suite shower
Toiletries were from D.S. & Durga.
Thompson Nashville toiletries
The room’s views weren’t anything to get too excited about. The Gulch isn’t exactly an area with high-rises, so the views were limited.
Thompson Nashville suite view
All things considered we loved our room. While it would have been nice if there were a door between the bedroom and living room, the beautiful design more than made up for it.
Thompson Nashville Killebrew Coffee
Killebrew Coffee is the Thompson’s coffee shop. As a big coffee drinker, having a proper coffee shop right in a hotel lobby is such a treat. I loved being able to grab an excellent cold brew or latte in the morning and throughout the day when I needed a caffeine boost (and best of all, it was covered thanks to our $85 in daily credits).
Thompson Nashville Killebrew Coffee
Thompson Nashville Killebrew Coffee
In addition to coffee drinks, Killebrew also had all kinds of other drinks and food, so we sometimes stocked up on other drinks in the mornings, given the credits we had.
Thompson Nashville Killebrew Coffee
Thompson Nashville Killebrew Coffee
Here’s the Killebrew menu:
The quiche from Killebrew was tasty, though I have to be honest, just about everything I ate at the hotel gave me serious indigestion (TMI?).
Thompson Nashville breakfast
Thompson Nashville breakfast
Thompson Nashville in-room dining
We could also order our Globalist breakfast via room service, and the menu for that read as follows:
As you can see, the selection was really limited. I’m not sure why they couldn’t put a few more things on the menu, ideally something semi-healthy. I eventually just started ordering a side of eggs with toast, because my stomach couldn’t handle some of the other stuff (and even the plain side of eggs was super buttery).
Thompson Nashville breakfast
Thompson Nashville Marsh House
Marsh House is the Thompson’s signature restaurant, with a seafood(ish) theme. Currently the restaurant is open for brunch on weekends and for dinner Wednesdays through Sundays. We had brunch here a couple of times (you can find the menu here).
The restaurant as such is gorgeous, and also has a nice outdoor seating area.
Thompson Nashville Marsh House
Thompson Nashville Marsh House
Thompson Nashville Marsh House
Thompson Nashville Marsh House
Over our stay we sampled the salmon tartare, brussels sprouts, soup, egg white frittata, and the omelet.
Thompson Nashville Marsh House brunch
Thompson Nashville Marsh House brunch
Thompson Nashville Marsh House brunch
Thompson Nashville Marsh House brunch
Thompson Nashville Marsh House brunch
The service couldn’t have been friendlier, and the food was certainly delicious, but see above re: indigestion. I feel borderline nauseous looking at the omelet above.
Thompson Nashville L.A. Jackson
L.A. Jackson is the Thompson’s rooftop bar and restaurant. It’s open seven days a week starting at 3-4PM (depending on the day), and people are seated on a first come, first served basis.
The restaurant has both indoor and outdoor seating, and we felt quite comfortable sitting outside, thanks to both the heat lamps and the distancing between tables (which was significant, as you can tell).
Thompson Nashville L.A. Jackson
Thompson Nashville L.A. Jackson
Thompson Nashville L.A. Jackson
Thompson Nashville L.A. Jackson
L.A. Jackson is a beautiful space with a great view of the Nashville skyline (even though I feel like the Nashville skyline is roughly half Marriotts, as in the below picture I see the JW Marriott, Sheraton Grand, and Westin, and I’m sure there are others).
Thompson Nashville L.A. Jackson
The focus at L.A. Jackson is on drinks, though there’s also some food. The menu read as follows:
We went to town and tried a few different things, and we enjoyed both the cocktails and the food (unhealthy as it was).
Thompson Nashville LA Jackson drinks
Thompson Nashville LA Jackson food
Thompson Nashville LA Jackson dessert
Thompson Nashville gym
The Thompson Nashville’s gym is located on the second floor. Compared to the gym at the Thompson Dallas this was a letdown — the gym is on the small side though perfectly fine, assuming you’re alone using it (the hotel was empty when we stayed there, and we always had it to ourselves).
I would note, however, that there was no water in the gym, and that they also didn’t seem to clean it very often. For example, a water bottle was left there by someone, and it was still there three days later.
Thompson Nashville gym
Thompson Nashville gym
Thompson Nashville gym
Thompson Nashville “Work from Hyatt”
As I mentioned in the introduction, we had booked a “Work from Hyatt” rate, and the most significant perk of that is that you’re supposed to get a separate, private workspace from your room for the duration of your stay. At most hotels this seems to be an additional guest room, which is a good solution when you consider that most hotels have a lot of empty rooms.
I didn’t need that separate space until a day where I had some calls I needed to take, and Ford had a (virtual) German lesson at the same time. So I went to the front desk to ask about the Work from Hyatt setup, and was informed that ordinarily the Work from Hyatt perk would be for a separate guest room, but since we were in a suite that’s not offered. They suggested I could sit in the coffee shop or lobby if I wanted to.
They were wrong, plain and simple — there’s no such carve-out, and that’s also not very logical. It’s one thing if we had a suite with a door between two rooms, but it was basically like one big room. So if two people need to be on calls at the same time, having a suite isn’t very helpful.
I didn’t push back. Instead I just went to the second floor where conference rooms are located, and sat on a couch there. I didn’t see a single other person while there, so that did the trick for me, and I was perfectly happy.
Thompson Nashville conference space
Thompson Nashville service
Service at the Thompson Nashville was good — I wouldn’t say it was as over-the-top good as it was at the Thompson Dallas, but still, everyone I interacted with was quite friendly. That was particularly true at Marsh House and Killebrew Coffee.
Bottom line
We enjoyed our stay at the Thompson Nashville. Much like the Thompson Dallas, the hotel has nice decor, and this was a good home base for a couple of weeks, especially given that the hotel was extremely empty.
I definitely did prefer the Thompson Dallas, but if returning to Nashville I’d probably consider staying here again.
If you’ve stayed at the Thompson Nashville, what was your experience like?
